Supplier Flowdown Requirements

  1. Calibration System. All Inspection Measuring & Test Equipment used by the Supplier during in-process and final inspection to make a compliance evaluation shall be calibrated to the national standard.
  2. Special Processes. Supplier shall provide certifications for all special processes and nondestructive test results performed with each shipment. The certificate shall identify the processor, process used, controlling specification & revision, and the results of test or measurement performed. Supplier used shall be a CRT and/or Customer approved source for said Processes. These include operations subject to process controls such as: shotpeen, balancing, non-destructive test, etc. The Supplier shall be approved as per above to perform specific required Special Processes, or use Special Process vendors acceptable to CRT and CRT’s customer.
  3. Workmanship Quality. Vendors are required to make employees aware of their contribution to product conformity, their contribution and responsibility to product safety, and the importance of ethical behavior. Manufactured product shall be free from burrs, and sharp edges.
  4. Control of Drawings & Specifications. The Supplier shall ensure that the drawings and specification are the relevant revision status specified on the Purchase Order. The Supplier shall comply with any special requirements requested by CRT regarding the control of drawings and specification.
  5. Material Substitution. Unauthorized material substitutions are not permitted without CRT written consent.
  6. Reporting Discrepancies. Discrepancies, omissions, and the need for clarifications or interpretations of any nature encountered by Supplier in respect of furnished drawings or engineering data will be brought to the attention of CRT for resolution.
  7. Changes in Process, Product or Location. Supplier shall notify CRT of intended or actual changes that may affect the quality of delivered goods and services. This includes: Changes to the Quality Management System, Change in Management or Ownership, Facility Location, Processes, or Natural Disasters. Quality data and/or approved design data to be available in the English language.
  8. Certificate of Conformance. Supplier’s acceptance of CRT’s purchase order certifies that the materials and processes supplied under the purchase order shall be or have been controlled and inspected in accordance with CRT’s purchase order and they meet the specified order requirements, referenced specifications and drawings. Supplier must provide a Certificate of Conformance for all orders and lots, verifying that all products and lots meet those requirements. All products and lots must be clearly identified and labeled and must be traceable to and linked to the Certificate of Conformance. This shall include all materials, hardware, or work performed by any sub-tier suppliers.
  9. Counterfeit Parts. The Supplier shall certify that only new and authentic materials are used in products or goods delivered to CRT and that the products/goods delivered contain no Counterfeit Parts.
  10. Right of Access. CRT, its customers, and regulatory authorities shall be granted the right of access to all Supplier and sub-tier Supplier facilities and records involved in fulfilling the Purchase Order requirements to ensure conformance with the requirements.
  11. Foreign Object Debris/Damage. Supplier is required to establish and maintain a Foreign Object Debris/Damage (FOD) prevention program that employs appropriate housekeeping practices to assure timely detection and removal of residue/debris generated, during operations and normal daily tasks.
  12. Record Retention. All records of work performed in the course of subcontracted maintenance shall be returned to CRT with the article, including original documentation of certification of work performed. The subcontractor shall keep records of subcontracted maintenance for a minimum of 2 years. All records maintained by the subcontracted maintenance provider shall be kept securely with access restricted to CRT, except that outside organizations identified in Para (10) have right of access.
  13. Work Instructions for Subcontracted Maintenance. In most cases CRT will supply the subcontractor with the current revision with each purchase order. Supplier must work to current documents provided and return documents to CRT with the article. In all cases the work instructions provided by CRT must accompany the article throughout the supplier’s internal processes. Supplier must communicate with CRT immediately if work instructions are unclear or seem to include errors.
  14. Supplier Corrective Action. Supplier shall, on request, provide statements of corrective action on nonconformities or failures of Supplier’s goods or services.
  15. Letter of Disclosure. When a nonconformance is determined to exist or is suspected to exist on goods and/or services provided to CRT under this Contract, Supplier shall provide written Post Delivery Notification Letter or Letter of Disclosure.
  16. Nonconforming Products and Materials. Supplier shall obtain CRT’s prior written approval with respect to the disposition of any nonconforming products or materials supplied, that does not meet engineering drawing or documents under contract or Purchase Order. In the event that nonconforming materials are present, and the materials are deemed acceptable or useable by the Supplier, it is still the responsibility of the Supplier to inform CRT so that a determination can be made for the use of said materials. In the event non-conforming material is received, CRT will issue a vendor corrective action report. The supplier’s status will be evaluated based on the corrective action response and any previous information regarding the supplier’s performance.
  17. Packaging and Handling. As a minimum, the Supplier shall package all material in a manner that will ensure protection against corrosion, oxidation, deterioration and physical damage during shipment. Electrostatic sensitive products shall be packed in an Electrostatic Discharge (ESD) protective bag. In addition, when materials delivered are lot-controlled and multiple material lots are shipped, each lot shall be separately packaged and identified. Vendors are also responsible for handling damage that occurred at their location.
  18. Flowdown to Sub-tier Suppliers. Suppliers shall flow-down to Sub-Tier Suppliers the applicable requirements as required by the Purchase Order either specifically or by reference. Any use of sub-tier supplies must be approved by CRT before services may be used.
  19. Confidentiality. Suppliers shall hold all information received from CRT in confidence and no third party request for information will be authorized unless approved, in writing, by CRT.